Join the Crew

Description:
Be a “Tour Guide” to the McAlister’s experience; help our guest navigate our entire dining system from ordering, seating, and delivery. To ensure that all of our guests experience the McAlister’s Touch. Team members are excited and positive, dressed to impress, and prepared as part of the McAlister’s Dining Team.  Team Members should always strive for a “Little Something Extra” for our guest.

Responsibilities:

• Take orders accurately, timely, and offer menu assistance through suggestively selling beverages, sides, and desserts to complement each guest order.
• Provide ongoing service in the dining room: Make/refill beverages, pre-bussing, (full hands in/full hands out)
• Clean and reset tables within upon guest departure.
• Show a commitment to cleanliness and safety: Pick-up trash and debris. Report all safety concerns to a member of management immediately
• Be at work on time, in clean-pressed and fitted uniform.

Requirements:

• Lift and transport 10-20-pounds regularly as well as wiping down dining chairs, booster seats, and highchairs
• Stand and/or walk for extended periods.
• Maintain a well-groomed appearance.
• Practice safety and sanitation standards and safely use all cleaning equipment and chemicals.
• Remain calm in a (sometimes) fast-paced atmosphere
• Demonstrate a high level of organization, attention to detail and sense of urgency and display a positive and friendly attitude towards guests.

Description:
Provide the McAlister’s Touch to all of our guest through the culinary dining experience. To ensure that all guests receive items as expected. Assemble orders, double checking product quality and specs.

Responsibilities:

• Assemble all orders either for dine-in or to-go following the proper McAlister’s specs.
• Safely use all equipment in the appropriate manner and maintain a clean, safe and organized station and storage area.
• Wash dishes and utensils and/or operate the dish machine.
• Be at work on time, in clean-pressed and fitted uniform.

Requirements:

• Perform duties which require bending and reaching
• Lift and transport up to 25-pound containers, dish racks, and trash cans.
• Stand and/or walk for extended period.
• Remain calm in a (sometimes) fast-paced atmosphere
• Demonstrate a high level of organization, attention to detail and sense of urgency.

Description:
The Restaurant Shift Leader contributes to the success of McAlister’s through assisting in daily operations of the restaurant. The Shift Leader’s responsibility is to handle issues with team members, food suppliers and guests directly, then escalate them to the General Manager/Assistant Manager when necessary.

Qualifications:

• High School diploma or equivalent.
• Minimum of 1 year experience within the food service industry; supervisory experience a plus but not required.
• Experience in a fast paced environment.

Responsibilities:

• Provide supervision during assigned shifts.
• Monitors speed of service to ensure a positive guest experience.
• Assist in the ongoing training of team members, including new hires as well as existing staff to make certain McAlister’s procedures and processes are followed. Performs line checks as necessary.
• Opening and closing of restaurant in the absence of upper management.
• Organized

Requirements:

• Must be able to carry loads greater than 25 pounds, and be able to transport up to 50 pounds regularly.
• Must be able to communicate clearly with our Guests and team members in the primary language of the restaurant, specific to location. (Primarily English).
• Reliable transportation.
• Stand and/or walk for a shift up to 10+ hours

Description:
The Assistant Manager contributes to the success of McAlister’s through the direction and control of restaurant operations to ensure a positive guest experience and company profitability. The Assistant Manager’s responsibility is to direct and supervise managers and team members.

Experience:

• Two (2) year associate’s degree or a bachelor’s degree from a four (4) year college (desirable).
• Experience in a full service, quick casual, or fast food high volume restaurant.

Responsibilities:

• Ensure a High Quality Operation
• Provides Team Members, Managers, and Guests with a positive experience and atmosphere.
• Responsible for assisting with the development of sales and marketing strategies and for implementing, advertising, and promoting campaigns.
• Maintains and inspects dining room, food receiving, preparation, production, and storage areas at all times.
• In coordination with the General Manager, reviews financial information such as sales and costs and monitors budget to ensure efficient operation and expenditures stay within budget limitations.
• Ensures adequate inventory levels that allow for Guest needs.
• Responsible for submitting accurate information to the Area Director.
• Creates positive relationships with team members and managers by treating all members with respect.
• Recognizes and promotes positive performing team members. Coaches and counsels team members whose performance is below expectations.
• Responds to team conflicts professionally and works towards positive resolutions. Sets a good example through attitude, involvement, and positive influence.
• Professional oral and written communication skills. Must be able to speak, read, write, and understand the primary language of the restaurant.

Requirements:

• Must be able to work in a fast paced, high energy, and physically demanding environment.
• Must be able to carry loads greater than 35 pounds, and be able to transport up to 70 pounds regularly.
• Must be able to communicate clearly with our Guests in the primary language of the restaurant, specific to location. (Primarily English).
• Travel may be required for occasional deliveries, visits to other locations, or company meetings. The Assistant Manager is required to have reliable transportation to meet these travel requirements.

Description:
General Managers should have the emphasis on building sales, managing inventory, customer relations and personnel/hourly team member management. General Managers should display the proficiency in the use of restaurant equipment, as well as be able to handle all business/administrative, management, technical and training aspects of both the Front of House and Back of House. Hours of work, shifts and days worked per week may change periodically due to the operational needs.

Responsibilities:

• Manages Restaurant Environment
• Maintains adequate inventory levels of all supplies.
• Actively participates in the community to increase sales and awareness to the McAlister’s Brand and ensures that the team is meeting or exceeding operating budgets.
• Effectively oversees scheduling of all AM/Team Members to meet staffing guidelines and sales needs.
• Maintains effective safety and security standards.
• Develops an environment to encourage growth and development from within for all team members.
• Conducts weekly manager meetings to ensure results and goals are reviewed.
• Ensures daily, weekly and monthly reports are completed in set forth time frame.
• Analyze and clear goals set forth with DM.

Requirements:

• Serves as a Role Model for all team members and Assistant Managers
• Develops Goals and action plans for personal/professional growth
• Lift and transport up to 25-pound containers, dish racks, and trash cans.
• Practice/Coach all safety and sanitation standards.
• Complete all assigned tasks in a timely manner as directed by District Manager/Owners/McAlister’s.
• Maintain a well-groomed appearance and follow uniform standards.
• Remain calm in a (sometimes) fast-paced atmosphere.
• Demonstrate a high level of organization, attention to detail and sense of urgency.
• Display a positive and outwardly friendly attitude towards all guests.